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ByHeart

For the most recent up to date information, continue to check our site&#xA0;<a href="https://byheart.com/pages/an-update-from-our-founders-on-our-voluntary-recall-november-2025" style="text-decoration:none;">here</a>. Any parents with questions please contact our Parent Experience Team at&#xA0;<a href="mailto:hello@byheart.com" style="text-decoration:none;">hello@byheart.com</a>&#xA0;or call 1 (833) 429-4327.

For the most recent up to date information, continue to check our site here. Any parents with questions please contact our Parent Experience Team at hello@byheart.com or call 1 (833) 429-4327.

How can I stay updated on this voluntary recall?

Voluntary Recall 2025

How much does ByHeart cost?

How many ounces are in each can?

What’s the shelf life?

Do you offer samples?

Where is ByHeart made?

Why is ByHeart different?

Can you recycle the containers?

How have things changed since the recall?

Where can I purchase ByHeart?

About ByHeart

How do I edit my subscription?

Can I cancel my subscription?

I ran out before my next subscription order arrived! Help!

What is Cooper?

Feeding Plan Subscription

How long does it take to process my order?

What is your shipping policy?

How do I track my order?

What if my tracking stopped updating?

My tracking shows delivered, but it’s not here!

What happens if my order is lost?

Do you ship to US territories or military bases?

Do you offer international shipping?

Do you accept returns?

Shipping & Orders

Can I use ByHeart with Baby Breeza?

Can I use warm water?

How do I prepare a bottle of ByHeart?

Is it ok to give my baby ByHeart formula if I am still breastfeeding?

How should I transition from another formula to ByHeart?

How long does the formula last once I've mixed it?

Feeding Support

Does ByHeart contain DHA?

Do I need to give my baby any extra vitamins or minerals while I am feeding ByHeart formula?

Are you organic?

What do you mean by “no compromise nutrition”?

Is your formula kosher?

Nutrition

Why is ByHeart issuing a voluntary recall?

What batches of ByHeart formula are affected by the voluntary recall?

What should I do if I have purchased formula from the recalled batches?

What are the symptoms of infant botulism?

What should I do if my baby is experiencing symptoms related to infant botulism?

Is my baby safe if they’ve already consumed formula from the batches affected by the voluntary recall?

Will I be refunded or reimbursed for products affected by the voluntary recall?

Are other batches of ByHeart’s formula safe to feed my baby?

What is infant botulism?

Is botulism regularly tested for in formula?

Have there been past outbreaks of infant botulism linked to formula?

Could a specific ingredient be the source or is it more likely a result of preparation?

Can I trust other infant formulas are safe to feed my baby?

How can I stay updated on this voluntary recall?Updated 3 hours ago