Why is ByHeart issuing a proactive voluntary recall?Updated 3 months ago

We have chosen to voluntarily recall five batches of ByHeart Whole Nutrition Infant Formula due to the potential for cross-contamination with Cronobacter sakazakii, a bacteria commonly found in the environment and a variety of areas in the home.

No distributed ByHeart product has tested positive for the bacteria. In addition, we have not received any consumer complaints that would indicate any illness, If your baby has already consumed the formula, there is no reason for concern, and no additional action is needed.It is important to note that this recall is not related to ByHeart’s own manufacturing in any way.

We own our entire manufacturing supply chain with the exception of final canning, which is conducted by a reputable third-party packager. We are taking this precautionary measure because one test sample collected from the third-party packaging facility tested positive for Cronobacter sakazakii.

All product packaged that day, and the first production on the next day, was isolated for destruction and not distributed. None of this product ever was sent to customers.

Out of an abundance of caution, we are now recalling all product produced during the entire production run and will refund all customers who are impacted who have received an order containing a can from any of the impacted batches. These batches are:

22273 C1
22276 C1
22277 C1
22278 C1
22280 C1

No other batches are affected by this. All other batches of ByHeart formula are safe to continue to feed to your baby.